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Refund Policy

Overview

We register players in our soccer program with the intent of providing a full season of soccer enjoyment.  We understand that there are a number of reasons why a withdraw may happen.

The league incurs a cost to register players and thus charges a $25.00 administration fee for each player withdrawal, regardless of whether this occurs before or after the season starts.

No refunds are issued after May 31, 2023

The refund process differs slightly depending upon whether you are making the request BEFORE or AFTER it has started.   Please follow the process that fits your situation.

 

BEFORE the season starts:

Step Action
1. Send an email to info@eastlondonsoccer.ca or mails a letter to the P.O. Box requesting a refund.
2. The Registrar withdraws the player and submits a request to the Treasurer for a refund cheque.

 

AFTER the season has started:

Note:  We only provide a refund when the complete uniform (including the ball, if received) has been returned to the coach or convenor.   If the complete uniform is not returned, no refund will be given.

A complete uniform consists of:

  1. Shirt
  2. Shorts
  3. Socks
  4. Ball (Under 4 to Under 10 divisions)

We usually have players on the wait lists in each age group; so if a player withdraws, it opens up a spot for another person to play and we need the uniform for that player.

Step Action
1. Send an email to info@eastlondonsoccer.ca or makes a written request to the Coach or Convenor, requesting to withdraw  and obtain a refund.
2. Returns the complete Uniform to the team Coach or division Convenor. (see above for details of a complete uniform)
3. In all cases, the Convenor of that age group is informed.  The Convenor verifies that the coach is in possession of the complete uniform and makes a request to the Registrar to withdraw the player.
4. The Registrar then submits a request to the Treasurer for a refund cheque.